Key Skills

• Bringing successful products and services to market

• Lean Portfolio Management

• Stakeholder engagement

• Building high performing teams

• Change management – people & process

• Coaching: Leadership, Team, Portfolio

• Product strategy, development and innovation

• Operating Model design and implementation

Global experience

An understanding of different cultures is a key attribute of Acend people.
David has worked with organizations and teams in:

• USA

• India

• Ireland

• UK

• Europe

Professional credentials

• Queens University Belfast

• Product Capability Pathway (PCP) certified

• VFQ Agile Practitioner

• VFQ Agile Product Management Practitioner

• Mind the Product: Product Led Certification

• Scrum master certified

• Product Owner certified

Previous experience highlights

Product and Agile lead at Novartis for Content Enablement globally. Working with the Global Head of Content and Global IT Head as well as multiple vendors to move from project ways of working to agile and product ways of working. This involves working with over 150 people globally.

Responsibilities :

• Designed and managed the ways of working at the portfolio and team level – core team, extended team, stakeholder model.

• Education on principles of customer, flow, mindset and practices of visualization, experimentation and value delivery.

• Set up and managed agile team ceremonies

• Lead on quarterly strategic planning helping develop vision, mission, long term and short term Objectives and Key Results

• Delivery lead at the portfolio level designing and managing the Demand intake process

• Reporting of various types including regular updates to the customer representative board and product council.

• Coached the PMO and PMs on what good looks like around value delivery – reducing “work about the work”.

• Managed multiple vendors

Outcome

New product model rolled out globally within 6 months of starting including a new product for content and approval alleviating risk of loss of license. Transformation to product ways of working now being rolled out across Marketing Tech globally.

Client Partner for Gilead sciences

Working with the Head of Web, Salesforce and CRM to help move teams from a project to a product way of working.

Responsibilities:

• Client Partner leading strategy for Acend and Gilead team, portfolio, education and delivery

• Coached consultants and product owners to embed new ways of working.

• Responsible for value delivery for the transformation.

Outcome

Teams improved lead for idea to outcome by 25% leading to £4m ROI