Our Case Studies
Explore our diverse portfolio of successful work that has transformed businesses.
Better products
Better teams
Better thinking
Case Study one: Gilead
The problem
A new technology was launched however stakeholders wanted more value delivered to meet their needs, quicker
The solution
We created empowered product teams with new demand management processes. This included agile ways of working and product capability build.
The outcome
The product team increased speed to market by 25%, delivering more value earlier
Before Acend Delivery Lead joined
After Acend Delivery Lead joined, team flow increased by 25%
"I am very happy with the support and transparency that is currently being created"
Digital lead German market
"I am very happy with the support and transparency that is currently being created"
Digital lead German market
Case Study two: Novartis
The problem
Global Content Team Challenges were Complex
The team had been working as a program for circa 2 years and had about 150 FTE with no product delivered. There was a risk to operate as the current product license was expiring in 6 months.
The solution
We created an empowered product team, complimented with agile ways of working and focused on action over theory
The outcome
A New Digital Product Launched Globally in less than 90 days
12 weeks after Acend arrived MVP was live
Immediate impact on a product-centric culture shift
4 years later, this is how Novartis run product teams
“If this team was a Novartis product and I could package this team together, it would be a blockbuster for sure”
Chief Technology Officer
“The ball has been well and truly hit out of the park”
Global Head of Content
Case Study three: AXA
The problem
The Organization had been going through an agile transformation however the focus was only at the team level and this had not delivered the desired outcomes.
The solution
We shifted the thinking from team agility to organizational agility. We shifted the thinking from methodologies to principles and finally, we shifted the focus from plans to outcomes at all levels (Strategy, business unit, and teams) of the organization.
We introduced lean agile product portfolio management complimenting the PMO and stood up 7 End 2 End value streams incorporating all the up stream and downstream departments.
The outcome
Moved from team agility to organisational agility
"We have been trying this for 20 years and this is the first time we have seen it work across the organisation"
A summary of our outcomes
The product team increased speed to market by 25%, delivering more value earlier
Increase time to market by 25%
Saving the organisation $750k
A New Digital Product Launched Globally in less than 90 days
12 weeks after Acend arrived, MVP was live
4 years later, this is how Novartis run product teams
Immediate impact on a product-centric culture shift
Moved from team agility to organisational agility
Client Stories
“I engaged David Meighan of Acend to spearhead the transformation of content practices at Novartis, focusing on people, processes, governance, and technology. Our main goal was to instill a product-centric culture, shifting from rigid budget and timeline expectations to an agile approach centered on rapid value realization. David and Kyle's expertise, marked by their energy and immediate impact, proved invaluable in rescuing a critical program and instilling product management proficiency, making them highly recommended for any product transformation project.”
Balvinder Dhillon
Vice President and Global Head at Novartis
Problem statement:
The program had been working for two years with zero deliveries
Outcome:
12 weeks after Acend arrived, MVP was live
4 years later, this is how Novartis run product teams
Immediate impact on a product-centric culture shift
“Collaborating with Acend has been a transformative journey for our product team. Their expertise in process optimization is already producing impressive results. Acend's tailored solutions, dedication, and collaborative approach have created a positive and productive environment, leading to noticeable improvements in our productivity, and we're excited about achieving even more together.”
Sule Pasin Hogburn
Senior Product Owner at Gilead Sciences
Problem statement:
Time to market was slow
Outcome:
Increase time to market by 25%
Saving the organisation $750k
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