Case Study: Novartis 

The Problem

Global Content Team Challenges were Complex

The team had been working as a program for circa 2 years and had about 150 FTE with no product delivered. There was a risk to operate as the current product license was expiring in 6 months.

The Solution

How We Solved It

We created an empowered product team, complimented with agile ways of working and focused on action over theory 

A New Digital Product Launched Globally in less than 90 days

The Outcome

  1. 12 weeks after Acend arrived MVP was live

  2. 4 years later, this is how Novartis run product teams

  3. Immediate impact on a product-centric culture shift

“If this team was a Novartis product and I could package this team together, it would be a blockbuster for sure”

Chief Technology Officer

“The ball has been well and truly hit out of the park”

Global Head of Content

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