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Case Study: Novartis
The Problem
Global Content Team Challenges were Complex
The team had been working as a program for circa 2 years and had about 150 FTE with no product delivered. There was a risk to operate as the current product license was expiring in 6 months.
The Solution
How We Solved It
We created an empowered product team, complimented with agile ways of working and focused on action over theory
A New Digital Product Launched Globally in less than 90 days
The Outcome
12 weeks after Acend arrived MVP was live
4 years later, this is how Novartis run product teams
Immediate impact on a product-centric culture shift
“If this team was a Novartis product and I could package this team together, it would be a blockbuster for sure”
Chief Technology Officer
“The ball has been well and truly hit out of the park”
Global Head of Content
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