Antonia is a Senior Product Operations Consultant, specializing in product transformations, data literacy, and organizational design.  

Throughout her career, Antonia has collaborated with organizations in diverse sectors including E-Commerce, Real Estate, and B2B SaaS, driving measurable improvements in effectiveness, alignment, and performance. Antonia is also a prolific product coach and trainer, with a passion for adapting industry best practices to the unique contexts of the companies she works with.

Key Skills

  • Organizational change & transformation

  • Product Operations implementations

  • Product Management coaching & training

  • Operating model design & execution

  • Data upskilling & integration for product teams

  • OKRs & KPIs definition & implementation

  • Product strategy creation & communication

  • Creation & facilitation of rhythms and rituals

Global experience

An understanding of different cultures is a key attribute of Acend people.

Antonia has worked with organizations and teams in:

  • Central Europe

  • United Kingdom

  • North America

  • South America

  • Australia

Professional credentials

  • BA (Hons) English Literature & Journalism

  • Lecturer at HWZ Zurich for Women Leading Digital programme

  • Awarded ‘One to Watch’ in Product-Led Growth (2022 & 2023)

  • Speaker for Product at Heart (Germany), Leading the Product (Australia), La Product Conf (Spain)

Previous Experience Highlights

Senior Manager, Product Operations at AVIV Group

Supported over 50 product teams by leading initiatives that harmonized product management processes across five countries, driving operational alignment and improving product quality.

Responsibilities:

  • Developed and maintained an interactive user journey tool to centralize access to user research, enabling teams to make customer-informed decisions and improve experiences

  • Initiated a product review process across 50+ teams, enhancing visibility, alignment, and fostering collaborative learning across departments

  • Introduced an initiative intake process that allowed teams to pitch product ideas, providing structured support to ensure successful execution and alignment with strategic priorities

  • Managed internal product communications for the Group CPO, including strategic announcements, to maintain clear and consistent messaging across teams

  • Rolled out and maintained secure Enterprise Miro access for 500+ employees to streamline cross-functional collaboration and establish secure, brand-wide accessibility

Outcome:

Within one year, unified five brands under a standardized way of working, enhancing cross-functional collaboration, accelerating the delivery of high-impact features, and fostering consistent product quality across regions.

Product Management Community & Academy Lead at Falabella

Created a Product Management academy and community, empowering Product Managers to enhance their skills through structured learning, hands-on coaching, and peer networking.

Responsibilities:

  • Led the creation of a Product Management academy, developing a structured curriculum and learning pathways focused on real-world applications and advanced industry practices for Product Managers

    Curated and facilitated interactive workshops and mentorship sessions, providing hands-on coaching and fostering a collaborative learning environment

    Established a community of practice, offering Product Managers peer support, networking opportunities, and resources to drive continuous learning

    Delivered customized coaching tailored to individual learning goals, resulting in measurable improvements in participants’ skills and effectiveness

Outcome:

Within one year, unified five brands under a standardized way of working, enhancing cross-functional collaboration, accelerating the delivery of high-impact features, and fostering consistent product quality across regions.