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Business Skills / Business Analysis
Leadership: Building, Developing and Transforming Teams
3 Day(s)
REQUEST
PRIVATE SESSION
COURSE DESCRIPTION
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Course OverviewThe measurement of effective leadership is the success of the organization's employees. In order for individuals, teams, departments and organizations to succeed, leaders must effectively lead, coach, develop and guide others. Given the important role high quality leadership plays in the success of a business, supervisors need training like never before. This three-day workshop will teach participants how to become more effective in overcoming many of the challenges a leader may encounter and help build the necessary skills for success.ObjectivesThis three-day workshop will teach participants how to:• Define leadership and understand the characteristics of a leader.• Understand the Situational Leadership model and techniques to develop individuals.• Create SMART goals and prioritize work.• Learn key techniques to help plan and prioritize effectively.• Understand the Interactive Communication Model and techniques to create better understanding.• Develop strategies for building, developing and motivating a team.• Learn how to give effective feedback and resolve conflict.AudienceThis course is for anyone who needs to improve communications and relationships with those they supervise. Whether you're new to a leadership role or have been a manager for many years, this course will help you build the skills to be an effective leader.PrerequisitesThere are no prerequisites for this course.
Price: $1,467
To find out more available information
about this course, please contact us:

416-929-1599
info@acend.com
To find out more available information
about this course, please contact us:

416-929-1599
info@acend.com
To find out more available information
about this course, please contact us:

416-929-1599
info@acend.com

Leadership - Building,Developing and Transforming Teams

Topics

Module 1: Getting Started

  • Class format
  • Class objectives
  • Personal objectives

Module 2: The Evolution of Leadership

  • Define leadership
  • Outline characteristics of a leader
  • Understand history and theories of leadership

Module 3: Adjusting to Your Role

  • Learn tools to help you in your new role
  • Leadership Case Studies

Module 4: Leadership Styles

  • Understand a variety of leadership styles
  • Characteristics of a transformational leader

Module 5: Situational Leadership Model

  • Understand the four phases of the Situational Leadership Model
  • Learn techniques to lead employees through different phases
  • Understand the role of direction and support

Module 6: Setting Goals

  • Learn how to set SMART goals
  • Understand the role of the Three Ps
  • Understand the elements of planning

Module 7: Prioritizing Your Time

  • Understand the role of the 80/20 rule
  • Learn how to apply the Urgent/Important Matrix
  • Learn how to use the Progress/Maintenance Model to manage workload

Module 8: Communication

  • Learn the Interactive Communication Model and barriers to good communication
  • Utilize active listening and questions to improve communication
  • Learn techniques to communicate with difficult people

Module 9: Problem Employees

  • Practice skills to handle common employee challenges

Module 10: Team Development

  • Define team and the characteristics of a team
  • Understand the importance of teams
  • Create synergy with your team members

Module 11: Team Development - Forming

  • Understand the characteristics of the forming stage of team development
  • What to do as a leader
  • What to do as a follower

Module 12: Team Development - Storming

  • Understand the characteristics of the storming stage of team development
  • What to do as a leader
  • What to do as a follower

Module 13: Team Development - Norming

  • Understand the characteristics of the norming stage of team development
  • What to do as a leader
  • What to do as a follower

Module 14: Team Development - Performing

  • Understand the characteristics of the performing stage of team development
  • What to do as a leader
  • What to do as a follower

Module 15: Trust

  • Understand the importance of trust
  • Learn techniques to build trust

Module 16: Motivation

  • Understand the Maslow's Hierarchy of Needs
  • Understand Hertzberg's Motivational vs. Maintenance Factors
  • Identify motivators for each employee
  • Learn seven ways to inspire others

Module 17: Delegation Made Easy

  • Understand when to delegate and to whom
  • Learn how to assign work
  • Learn the Dos and Don'ts of delegation
  • Identify troubleshooting tools

Module 18: Feedback

  • Identify characteristics of good feedback
  • Understand the key to feedback
  • Understand types of feedback
  • Create a feedback scenario

Module 19: Managing Conflict

  • Understand the conflict management process
  • Learn techniques to manage conflict
  • Build an agreement frame

Module 20: Wrapping Up

  • Create action plan for future leadership skill building

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